Contact Us

At gelooa, your satisfaction is our absolute priority. Whether you have a question about our bracelet collections, need assistance with an existing order, require clarification on our shipping and return policies, or simply want to provide feedback on your experience, our dedicated customer support team is always ready and eager to assist you.

Please feel free to reach out to us via email for any inquiries. We strive to respond to all customer messages as quickly as possible, typically within 24 to 48 business hours. When contacting us regarding an existing order, please ensure you include your order number and the exact name associated with the purchase to help us locate your details and resolve your query efficiently.

Customer Support Email: service@gelooa.com

While email is our primary and most efficient method of communication, we assure you that every single message is read and handled by a real human dedicated to resolving your concerns. We look forward to hearing from you and ensuring your experience with gelooa is nothing short of exceptional.

Contact Phone Number：+1 (989) 682-2410
Hotline Service Hours： PDT 9AM-6PM