Privacy Notice

This Privacy Notice describes how gelooa ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit our website or make a purchase from our store. We are committed to protecting your privacy and ensuring your data is handled securely.

Collecting Personal Information When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information strictly necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information". We collect Device Information (such as web browser version, IP address, time zone, cookie information) to load the Site accurately for you, and to perform analytics on Site usage to optimize our platform. We collect Order Information (such as name, billing address, shipping address, payment information, email address, and phone number) to provide products or services to you to fulfill our contract, to process your payment securely, arrange for shipping, and provide you with invoices and order confirmations.

Sharing Personal Information We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our legal rights.

Your Rights Depending on your geographic location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or completely erased from our systems. If you would like to exercise these rights, please contact us through the contact information provided below at service@gelooa.com.

Data Retention When you place an order through the Site, we will retain your Personal Information for our operational records unless and until you explicitly ask us to erase this information.